KinGen Co., Ltd. (hereinafter referred to as “the Company”) strictly adheres to the Act on the Protection of Personal Information (hereinafter “Personal Information Protection Act”) and handles personal information obtained through www.kgjapan.com (hereinafter “this Website”) in accordance with the policy outlined below. This Privacy Policy establishes the principles governing the Company’s handling of personal information in connection with company and product introductions, contact forms, and online shop operations on this Website.
1. Personal Information Collected
The Company collects personal information in the following circumstances:
- Contact Form: Information provided through the contact form on this Website, including name, email address, phone number, company name, and inquiry details.
- Online Shop: Information provided during order placement, such as name, shipping address, phone number, email address, and payment information.
- Analytics: Information collected via cookies or similar technologies to analyze Website usage, including IP address, browser information, and browsing history. Such information is generally collected in a non-personally identifiable form but may be treated as personal information if linked with other data.
2. Purpose of Use of Personal Information
The Company uses collected personal information for the following purposes:
- Responding to customer inquiries and related communications.
- Processing orders, shipping products, and handling payments in the online shop.
- Improving this Website and analyzing usage through cookies or similar technologies.
- Providing information about the Company’s products or services, subject to customer consent.
- Fulfilling obligations under applicable laws.
3. Provision of Personal Information to Third Parties
The Company will not provide personal information to third parties except in the following cases:
- When customer consent has been obtained.
- When necessary for order processing or shipping, such as sharing with delivery or payment service providers.
- When required by law.
4. Management of Personal Information
The Company implements appropriate technical and organizational measures to prevent the leakage, loss, or damage of personal information. Employees handling personal information are subject to appropriate training and supervision.
5. Disclosure, Correction, or Deletion of Personal Information
Customers may request the disclosure, correction, or deletion of their personal information. Such requests should be directed to the contact information below. The Company will respond within a reasonable scope after verifying the requester’s identity.
6. Use of Cookies
This Website may use cookies to analyze usage and enhance user experience. Customers may disable cookies through their browser settings, though this may restrict certain Website functionalities.
7. Updates to This Policy
The Company may revise this Privacy Policy in response to changes in laws or business operations. Updates will be published on this Website, and significant changes will be notified in advance.
8. Contact Information
For questions or requests regarding the handling of personal information, please contact:
- KinGen Co., Ltd.
- Address: Tennoji-ku, Osaka (please refer to the Website for details)
- Email: s.shin@kgjapan.com